.support-page{max-width:1260px;margin:0 auto}.support-layout{display:grid;min-width:0}.support-layout--admin{grid-template-columns:minmax(210px,290px) minmax(0,1fr);gap:18px}.support-chat{overflow:hidden;min-width:0;display:flex;flex-direction:column;border-radius:16px}.support-chat-head{display:flex;align-items:center;gap:14px;padding:20px 24px;border-bottom:1px solid #e5ebf0}.support-chat-head h2{font-size:17px;font-weight:600;margin:0;overflow-wrap:anywhere}.support-chat-head p{margin:5px 0 0;color:#738395;font-size:13px}.support-chat-head>.icon-btn{margin-left:auto;flex-shrink:0}.support-agent-icon,.support-welcome-icon{display:grid;place-items:center;color:#376d76;background:#e8f2f1;border-radius:14px;width:44px;height:44px;flex-shrink:0}.support-agent-icon .icon{width:24px;height:24px}.support-history-tools{display:flex;align-items:center;justify-content:center;gap:12px;min-height:30px;padding:5px 16px;color:#8a6541;font-size:12px}.support-history-tools [hidden]{display:none}.support-timeline{height:clamp(280px,45vh,560px);overflow-y:auto;overscroll-behavior:contain;padding:16px 24px 28px;display:flex;flex-direction:column;gap:18px;background:linear-gradient(135deg,#f8fafc,#f3f7f8)}.support-message{align-self:flex-start;max-width:82%;min-width:130px;padding:14px 18px;border:1px solid #e2e9ee;border-radius:16px 16px 16px 4px;background:#fff;color:#20384c}.support-message--mine{align-self:flex-end;border-color:#d7e7e9;background:#eaf3f3;border-radius:16px 16px 4px 16px}.support-message-author{font-size:12px;font-weight:550;color:#617687;margin-bottom:7px}.support-message-body{font-size:15px;line-height:1.6;white-space:pre-wrap;overflow-wrap:anywhere;font-weight:400}.support-message-meta{display:flex;justify-content:flex-end;gap:10px;margin-top:9px;color:#748894;font-size:11px}.support-empty{margin:auto;text-align:center;max-width:360px;color:#738395;line-height:1.6;padding:28px 10px}.support-empty h2{font-size:22px;font-weight:550;color:#263f54;margin:18px 0 8px}.support-empty p{font-size:14px;margin:0}.support-welcome-icon{width:60px;height:60px;margin:auto;border-radius:20px}.support-welcome-icon .icon{width:30px;height:30px}.support-compose{padding:18px 24px;background:#fff;border-top:1px solid #e4ebef}.support-compose textarea{width:100%;box-sizing:border-box;resize:vertical;min-height:90px;max-height:220px;border:1px solid #d9e3e9;border-radius:10px;background:#fafcfd;padding:12px 14px;font:inherit;font-size:15px;line-height:1.5;color:#243d51}.support-compose textarea:focus{outline:2px solid #b8d0db;outline-offset:2px}.support-compose-foot{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:12px}.support-compose-foot>span{font-size:12px;color:#7c8c9a}.support-compose-foot .btn{gap:8px;background:#376879;border-color:#376879;color:white;min-height:38px}.support-compose .form-error:empty{display:none}.support-modes{display:flex;gap:8px;flex-wrap:wrap}.support-mail-note{border-left:3px solid #d8b57b;color:#786548;background:#faf6ec;padding:12px 16px;margin-bottom:18px;border-radius:8px;font-size:13px}.support-conversations{overflow:hidden;align-self:start}.support-conversations>h2{padding:18px 16px;margin:0;font-size:16px}.support-conversation{display:flex;width:100%;box-sizing:border-box;flex-direction:column;align-items:flex-start;text-align:left;gap:7px;padding:16px;border:0;border-top:1px solid #edf1f4;background:white;color:#728392;font:inherit;cursor:pointer;font-size:12px;overflow-wrap:anywhere}.support-conversation.is-selected{background:#edf4f7;box-shadow:inset 3px 0 #527d92}.support-conversation:hover{background:#f4f8fa}.support-conversation-email{font-size:13px;font-weight:550;color:#2c485c}.support-conversation small{font-size:11px;color:#668178}.support-list-pages{display:flex;justify-content:space-between;gap:8px;padding:12px}.support-conversations>.hint{padding:12px}
@media(max-width:900px){.support-layout--admin{grid-template-columns:1fr}.support-conversations{max-height:260px;overflow:auto}.support-page .page-heading{flex-wrap:wrap;gap:16px}}
@media(max-width:599px){.support-chat-head,.support-compose{padding:16px}.support-chat-head p{font-size:12px}.support-timeline{padding:12px 14px 20px;height:42vh;min-height:250px}.support-message{max-width:92%;padding:12px 14px}.support-compose-foot>span{display:none}.support-compose-foot{justify-content:flex-end}.support-compose-foot .btn{min-height:42px}.support-modes .btn{font-size:12px}.support-chat-head h2{font-size:16px}}